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This graph indicates the percentage of problems encountered by 24 of the 100 survey respondents with 2-5 years of usability tenure in an organization while engaging with development or management groups prior to usability activities. Resistance rose from 30.2% for those with less than 2 years of usability tenure to 58.3% for those with 2-5 years of usability tenure.
The majority of respondents indicated that they faced the following problems while engaging with an organization:
(7) Describe any problems or resistance you encounter while interfacing with development or management in your organization.
Problems trying to engage a development team: