Usability Lab

UX Labs from Ovo

Building labs since 1998

UX Labs

Robust, maintainable, expandable labs for user research

Ovo understands that no two user experience labs are alike. Ovo works with your UX Team, Facilities staff, and Project Managers to design and implement an A/V solution that is appropriate for your goals and objectives for your UX research. After about a month from receiving a PO, Ovo travels to your site to install A/V equipment and cabling. Ovo integrates an Ovo Logger ADC workstation for recording and data collection. After installation, Ovo trains your staff how to use your turnkey lab. Once you are in production mode, Ovo acts as your remote lab manager, assisting with any questions or issues that may arise.

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PC-Based Software for UX Testing

For all kinds of in-person testing including mobile, software, websites, and hardware.

CaptureUX is a right-sized, PC-based tool for UX research and usability testing. With CaptureUX, you can:

  • Record participants in MP4 format.
  • Annotate recordings in real time or post-test.
  • Create stand-alone video highlights for use in websites and presentations.
  • Generate lists of research findings/results (Version 2.0.)
  • Publish HTML-based reports with annotations, findings, and links to MP4 video.
Use Case #1: Participant Working on Their Own Computer
  1. You will need two laptops: one for the participant and one for CaptureUX.
  2. To record the participant's computer screen:
    • Connect a USB capture device to the CaptureUX PC. Ovo recommends the Magewell USB Capture HDMI Plus.
    • If the participant is working on a laptop, simply connect the HDMI output from the participant’s computer (PC or Mac) to the USB capture device, just like you would connect a projector.
  3. To record the participant's facial expressions:
    • Connect an external USB webcam to the CaptureUX PC. Ovo recommends the Logitech C920.
  4. Open CaptureUX.
  5. Configure CaptureUX to record in Two Mixed Sources mode using the USB capture device for the user’s PC screen, the external webcam for the user’s face, and the external webcam microphone as the audio device.
  6. Verify setup and start recording.
  7. Have the user begin scenario 1 on their PC. Their screen will be recorded via the USB capture device, their face will be recorded via the webcam, and their voice will be captured by the webcam’s microphone.
  8. You can take notes in real time using your CaptureUX PC.
  9. When the user is done, click Stop Recording in CaptureUX.
  10. When your research is complete, you can edit notes you made in real time, add additional notes, create video highlights, compile a list of findings, and export an HTML report.
Use Case #2: Using Two Cameras
  1. You will only need the CaptureUX PC.
  2. Connect two USB webcams to the CaptureUX PC. Ovo recommends the Logitech C920
  3. Open CaptureUX.
  4. Configure CaptureUX to record using the two USB cameras in Two Mixed Sources mode and use the microphone of one of the USB cameras as the audio source.
  5. Verify setup and start recording
  6. Have the user begin scenario 1. Their actions will be recorded via the two USB cameras and their voice will be captured by the microphone on one of the cameras.
  7. You can take notes in real time using the CaptureUX PC.
  8. When the user is done, click Stop Recording in CaptureUX.
  9. When your research is complete, you can edit notes you made in real time, add additional notes, create video highlights, compile a list of findings, and export an HTML report.
Use Case #3: Participant is Remote via Meeting Service Like Zoom or Webex
  1. You will need two computers: one for the meeting and one for CaptureUX.
  2. Set up the CaptureUX PC to record the meeting computer's video:
    • Connect a USB capture device to the CaptureUX PC. Ovo recommends the Magewell USB Capture HDMI Plus.
    • If the meeting computer is a laptop, simply connect the HDMI output from the meeting computer (PC or Mac) to the USB capture device, just like you would connect a projector.
  3. To record the meeting audio:
    • Connect an external USB webcam to the CaptureUX PC. This webcam will be used only for its microphone. Ovo recommends the Logitech C920
    • Place the webcam near the meeting computer's speakers.
  4. Configure CaptureUX to record in Single Source mode using the USB capture device for the user’s PC screen and the external webcam microphone as the audio device.
  5. Set up the meeting computer to display the meeting and play meeting audio using its speakers.
  6. Verify setup and start recording.
  7. The screen of the meeting computer will be recorded via the USB capture device and meeting audio will be recorded using the webcam microphone.
  8. You can take notes in real time using your CaptureUX PC.
  9. When the session is done, click Stop Recording in CaptureUX.
  10. When your research is complete, you can edit notes you made in real time, add additional notes, create video highlights, compile a list of findings, and export an HTML report.
Costs, Licensing, and Tech Support

Single-Seat License is $900.00 per year plus tax where applicable. License is required to enable CaptureUX functionality.

Optional Technical Support is $300.00 per year per seat plus tax where applicable. If engaged during a license period, the technical support term expires with the single-seat license.

System Requirements

For best results, the following minimum system requirements are recommended. Ovo Studios makes no claims about performance of systems that do not meet these minimum specifications.

  • Microsoft Windows 10
  • Intel Core i7 or Core i5 with integrated graphics and Intel QuickSync Technology. Intel QuickSync Technology is vitally important. To see if your PC's Intel CPU has QuickSync, you can search by processor type on Intel's Product Specifications site.
  • 6 GB RAM
  • 32 GB hard drive space per 8-hour study, 7600 RPM drive.

In real-world testing, systems with lesser capabilities have been shown to work. You can test your system by requesting a CaptureUX trial and seeing if it works.

Request CaptureUX Trial Software

Live UX Testing in the Cloud

Users anywhere. Observers anywhere. You, wherever you need to be.

UXCloud is a cloud-based platform for moderated user testing. With cloud-based recording, highlight creation, note taking, and pay-as-you-go pricing, it should be your first choice for your next moderated test.

Sample Recordings

Sample Output from UXCloud

UXCloud is configured to show the webcam feed for the person who is speaking. The clip begins with the moderator speaking.

Sign Up at uxcloud.us and Get a $50.00 Credit
Ask about UXCloud